The Associate Client Support Engineer provides reactive and proactive technical support for FactSet EMS and Portware platforms. They are responsible for monitoring infrastructure, resolving client connectivity and integ…
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Jobs in Manila, Metro Manila, Philippines
4 current jobs in Manila, Metro Manila, Philippines.
Current opportunities
Search all jobsProvide reactive and proactive level I and II technology support to FactSet users via phone, email, and remote assistance. Monitor hosted infrastructure, perform routine system maintenance, and handle internal and clien…
Provide Level I and II support for FactSet EMS and Portware users, resolving technical issues involving installation, connectivity, performance, security, and Office integration. Monitor hosted infrastructure and suppor…
Provide advanced technical support and troubleshooting for critical trading platforms, including OMS, EMS, and market data systems. Collaborate with cross-functional teams to resolve production incidents, perform root c…